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Access Code Help

Help for Access Codes

Registration, tutorials, FAQs, chat options and general technical support.

Access Codes Frequently Asked Questions

To purchase an access code visit Campus E-Bookstore.

  1. What is an access code?
  2. Do I really need an access code?
  3. Can I use the access code I got in a package with my math textbook for my biology class?
  4. Can I return an access code?
  5. Which is cheaper; buying a new textbook package that includes the access code or a used textbook and the code separately?
  6. How long will my access code subscription last?
  7. If I get a message that saying my code has already been activated, what should I do?
  8. Can my friend and I share a code?
  9. Can I sell it when I finish my course?

1. What is an access code?

An access code is a password used to access course content online. The kind of content depends on the course, but may include practice exam questions, interactive videos, and course assignments and of course subscriptions to e-books. An access code can include just one type of content or all of these things. Each one is different.

2. Do I really need an access code?

If an access code is marked Required, at least part of your grade will be related to and/or come from the online content.

If an access code is marked Optional, it generally means the material is supplementary to the lesson plan and will enhance your overall understanding of the course material.

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3. Can I use the access code I got in a package for more than one course?

Access codes are generally tied to specific textbooks, so you need to buy the access code that accompanies your specific textbook.

4. Can I return an access code?

DO NOT open or use online access codes if you might possibly need to return the item for a refund. Once activated access codes cannot be returned. However, if you buy a textbook package that includes an access code, you can return the entire package if it is still unopened and in the original packaging. You will need a receipt to make a return.

5. Which is cheaper; buying a new textbook package that includes the access code or a used textbook and the code separately?

Not necessarily but each case is different so. Before buying your course materials, you need to do a bit of research to determine the difference in cost between buying a new package that includes the access code versus buying a used package and access code separately.

6. How long will my access code subscription last?

All access codes are set up with an expiry date. Access generally lasts the duration of your course.

7. If I get a message that saying my code has already been activated, what should I do?

You will need to contact the publisher of that particular access code.

8. Can two people share one access code?

No. Each access code can only be registered to one individual.

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9. Can I sell my code when I finish the course?

No. Access codes are designed to expire at the end of your course and cannot be sold or transferred.