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Course Materials FAQs

You will have lots of questions about course materials. Everyone does, especially in first year. We have broken down the most commonly asked questions into 6 sections. They are questions about:

  1. Textbooks
  2. Custom Courseware
  3. i>clickers
  4. Access Codes
  5. and the most frequently asked question of all "Why are my textbooks so expensive?"

7 Tips for Buying Textbooks

  1. Confirm your course materials (textbooks) from the course syllabus.
  2. Consider all the options.
  3. Buy Used when you can.
  4. Wait to buy your books but don’t wait until the night before your exam.
  5. Keep your books in good condition until you are sure you will be using them
  6. Avoid line ups with Click and Collect
  7. Be ready with your book list

1. Confirm your course materials (textbooks) from the course syllabus.

Your professor will be provide a course syllabus outlining what textbooks and/ or required materials you'll need for the course. This material will be available on the course website or provided by the professor.

2. Consider all the options.

Does the course require a package available only new or a standalone textbook.

NEW printed textbook.

USED textbook are available for a large number of courses and their prices are 25% to 35% less than NEW.

Digital version or alternative - etext or digital bundles (etext with assessment) these 25% to 35 % less than the print or print/etext package.

Consider if the required materials include a digital component what is the price difference between USED textbook and digital standalone and the new package.

3. Buy used when you can.

Unless you are a true bibliophile buy used. They are cheaper. As long as the book is on course next semester (providing you haven’t totally trashed it) you can sell a twice used book back for the exact same price as a once used book.

4. Wait to buy your books but don’t wait too long.

To ensure students have ample opportunity to purchase their course materials, the Campus Store stocks these materials for the first eight weeks of term. At this point the store begins to send any remaining materials back to the Publishers, unless we've been notified by a professor that they will be used in an upcoming term. This enables us to begin preparing, sourcing and stocking materials for the next term.

You want to ensure your're prepared for class so please don't wait until the day before your exam to purchase your course materials. Chances are that if you come in the day before your exam we will not have a copy of your textbook in stock. Be reasonable; you have known since the first day of class the exam was coming. It’s your responsibility to be prepared.

5. Keep your books in good condition until you are sure you will be using them.

Each and every semester we have students who try to return “new” books that have been read, the spine is cracked, they are highlighted, dog-eared, or generally look like they have been dropped in a puddle and run over by a truck.

Once you damage a book it is considered used. We can’t sell it for the new price if it is used and it is unfair to expect other students to bear the cost of your damaged textbooks. See the Campus Store refund policy.

Textbook Refund Deadline:

The textbook refund deadline can be found on the Refund Policy page

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6. Avoid the line ups with Click and Collect.

Save time in the store during fall and winter rush by ordering your books online. Place an order to be picked up when you arrive on campus in September or January and we'll have your books ready for you at no extra charge.

It can also save you money as Click and Collect orders get pulled first giving you the best chance for used books.

If you are visiting the store in person, the best times to shop for books during this busy time are at 9:00 a.m. and after 6 p.m.

During the day, you may want to consider timing your visit for just before classes let out, to avoid a rush of people. The Campus Store has extended hours at the beginning of each semester.

See Campus Store hours for all locations.

7. Be ready with your book list.

Your best strategy for getting through the textbook buying process quickly is to be prepared by having your book list printed out before you come in the store. The Campus Store has staff on hand to help you find everything on your list and answer any questions you may have.

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Click and Collect Book Pick Up