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Contact Us

Online Chat

Contact us via our new online chat platform located in the bottom right-hand corner of each page on our site. Customer service personnel are available to assist with your inquiries Monday to Friday during business hours. After hours our chat program will redirect you to inquiry forms, and we will respond to your inquiry as soon as we return to the office. Please note: response timelines may be extended during the term start-up.

Mailing Address:

McMaster University Campus Store
Gilmour Hall B101
1280 Main Street West
Hamilton, ON L8S 4L8

Email / Link
Social Media Platforms
Frequently Asked Questions Instagram
Chat with a Campus Store Staff Member Maroon message bar - bottom right hand corner of page    
What Materials are required for my course?   Facebook
Refund Policy    
Returns/Exchanges   Twitter
General Book Inquiries (not related to courses)    
Instructors - Textbook & Digital Resource Adoption    
Instructors - Required Supplies (non-book) Adoption    
Donation Requests    
Conference Supplies &
Group/Departmental Orders    


Unversity Directory
Looking for a specific Campus Store Team Member? Try the McMaster University Staff and Faculty Directory.
Driving Directions to McMaster University Visitor Parking Information Campus Map UTS Building Maps McMaster Map App
Store Hours Visitor Parking Info Campus Map Building Maps (classroom locations) MacMap App
Campus Map for iPhone

From Toronto, Oakville, Burlington

  • Take Highway 403 to the Main Street West exit.
  • At the traffic lights at the top of the ramp turn left and then immediately right on Newton Avenue.
  • Continue to King Street.
  • Cross King Street on to Sterling Street and proceed up Sterling to the McMaster campus.

From the Niagara Peninsula

  • Follow the Queen Elizabeth Way over the Skyway Bridge as though going to Toronto.
  • Take Highway 403 towards Hamilton and exit as described above in the directions for coming from Toronto.

From Kitchener/Waterloo

  • Take Highway 8 to the Town of Dundas.
  • Proceed along King Street straight through the town and this will become Highway 102 (Cootes Drive).
  • Just after entering the City of Hamilton there is an exit on the right for the west campus of McMaster University

From Brantford and London

  • From Brantford travel on Highway 2 until Highway 403.
  • Take Highway 403 to the Aberdeen Street exit.
  • Proceed along Longwood Road to King Street.
  • Turn left at King Street and go to the second traffic light.
  • For entrance to the East Campus turn right onto Sterling Street and proceed along Sterling to McMaster University.